Across two years, the COVID pandemic has acted as a mirror, reflecting back truths about this country we'd otherwise find convenient to ignore.
And one of those truths? American leaders are not good at leading conversations about public health.
"There's a temptation to oversimplify. And there's a temptation to think that you can tell people things in the near term that turn out not to be correct and that they won't remember it in the long term," Richard Tofel, a visiting fellow at the Harvard T. H. Chan School of Public Health, says.
"And both of those preexisting beliefs about how to communicate with people turn out to be deeply, and at great cost, incorrect."
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